[rt-users] Rt and field crews

[Yan Seiner]

Is there any way to do custom print.css based on the queue?   I only need
this one particular print form for one queue.

On Tue, May 17, 2011 2:16 pm, Ruslan Zakirov wrote:
> Hello Yan,
>
> RT uses print.css - style sheet that only used for printing. You can
> change it adopt for your needs. Also, you can create a special print
> view as combination of customized Display.html and custom style sheet.
>
> On Tue, May 17, 2011 at 10:40 PM, Yan Seiner <yan at seiner.com> wrote:
>> We're using RT to manage work crews.  We have crews that go out and work
>> on various projects.  We have a crew that specifically deals with small
>> projects; these are small one day or less jobs.
>>
>> Dispatch gets a work order, typically by phone.  She takes down the
>> information, location, etc. on a pre-printed form, does some basic
>> research on ownership, access, etc, and then sends the same form out
>> with
>> the crew to fix the issue.
>>
>> I've created the dispatch part of the form in RT.  The bottom half of
>> the
>> form is blanks that gets filled out in the field by the crew foreman.
>>
>> I need to get RT to print the form so dispatch can put them in the crew
>> work order pile.  I've looked around and RT doesn't really seem to have
>> any simple way to print tickets in a specific format.
>>
>> Any guidance on this?
>>
>>
>> --
>> My daughter is racing a triathlon to raise money for her swim club.
>>  Want
>> to help?
>>
>> http://akari.seiner.com
>>
>>
>>
>
>
>
> --
> Best regards, Ruslan.
>
> !DSPAM:4dd2e76b277131901992046!
>
>


-- 
My daughter is racing a triathlon to raise money for her swim club.  Want
to help?

http://akari.seiner.com