[rt-users] lots of apache errors in new rt 4.0 install

William F. Dudley Jr. dud at avalontel.com
Fri May 20 16:38:48 EDT 2011


Hi,

Total rt newbie here. installed rt 4.0 on CentOS Linux box, with Apache2 
and fastcgi (mod_fcgid, actually).  It's mostly working, but
I'm seeing a lot of errors in the apache logs, and I don't like them.

[Fri May 20 14:25:05 2011] [warn] (104)Connection reset by peer: 
mod_fcgid: read data from fastcgi server error.
[Fri May 20 14:25:05 2011] [error] [client 67.84.105.167] Premature end 
of script headers: bpslogo.png, referer: 
http://dev-rt.avalontel.com/Ticket/Display.html?id=3&results=ac40e8d551e1154c9342a8d71b365fda
[Fri May 20 14:25:05 2011] [warn] (104)Connection reset by peer: 
mod_fcgid: read data from fastcgi server error.
[Fri May 20 14:25:05 2011] [error] [client 67.84.105.167] Premature end 
of script headers: empty_star.gif, referer: 
http://dev-rt.avalontel.com/Ticket/Display.html?id=3&results=ac40e8d551e1154c9342a8d71b365fda
[Fri May 20 14:25:05 2011] [debug] arch/unix/fcgid_proc_unix.c(525): 
(111)Connection refused: mod_fcgid: can't connect unix domain socket: 
/var/run/mod_fcgid/3443.368

I've checked the permissions on the tree /opt/rt4 and it's read by world 
all the way down.  I had to chmod -R apache the whole tree so
that things would work at all, the default root:root permissions weren't
doing it.

I have no idea why apache is pi--ing and moaning about bpslogo.png and
empty_star.gif (and later on rollup-arrow.gif); the files are there,
readable, etc.

Can anybody help?

uname -a
Linux dev1.avalontel.com 2.6.18-194.8.1.el5 #1 SMP Thu Jul 1 19:07:06 
EDT 2010 i686 i686 i386 GNU/Linux

httpd -v
Server version: Apache/2.2.3
Server built:   May  4 2011 06:51:15

perl -v
This is perl, v5.8.8 built for i386-linux-thread-multi

mod_fcgid.i386                           2.2-11.el5

I'm sure I'm forgetting something else.

Thanks,
-- 
Bill Dudley
ext:   2010
phone: 732 719 8047
cell:  310 707 8245
yahoo: w_f_dudley
skype: william.f.dudley



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