[rt-users] Trouble with User Custom Field

Ruslan Zakirov ruz at bestpractical.com
Sun May 22 14:47:33 EDT 2011


Hi,

Have you applied this custom field globally? When you create a custom
field, it's not applied to any objects.

On Sat, May 21, 2011 at 2:41 AM, Joe Kirby <kirby at umbc.edu> wrote:
> I am on 4.0 and trying to create a custom field that is tied to User.
>
> I create it, give it global rights but when I go into a user screen I see
> Custom Fields button but no custom fields I created do not show up.
>
> This is a dev instance so I went into our PRD 3.87 system and had the same
> issue. I thought I tried this in 3.82 and it worked fine so I am not sure if
> we messed something up when we left 3.82 or if I am doing something wrong.
>
> Any words of wisdom welcomed
>
> Thanks
>
> Joe
>
>
> Joe Kirby , Assistant Vice President, Business Systems
> Division of Information Technology (DoIT)
> Support Response - http://www.umbc.edu/oit
> Administration 627
> Office - 410-455-3020
> Email - kirby at umbc.edu
>
>
>
>



-- 
Best regards, Ruslan.



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