[rt-users] Trouble with User Custom Field

Joe Kirby kirby at umbc.edu
Sun May 22 16:21:41 EDT 2011


Yes I did but now I granted to all objects via Applies to and it is  
working now

Thank You

joe
On May 22, 2011, at 2:47 PM, Ruslan Zakirov wrote:

> Hi,
>
> Have you applied this custom field globally? When you create a custom
> field, it's not applied to any objects.
>
> On Sat, May 21, 2011 at 2:41 AM, Joe Kirby <kirby at umbc.edu> wrote:
>> I am on 4.0 and trying to create a custom field that is tied to User.
>>
>> I create it, give it global rights but when I go into a user screen  
>> I see
>> Custom Fields button but no custom fields I created do not show up.
>>
>> This is a dev instance so I went into our PRD 3.87 system and had  
>> the same
>> issue. I thought I tried this in 3.82 and it worked fine so I am  
>> not sure if
>> we messed something up when we left 3.82 or if I am doing something  
>> wrong.
>>
>> Any words of wisdom welcomed
>>
>> Thanks
>>
>> Joe
>>
>>
>> Joe Kirby , Assistant Vice President, Business Systems
>> Division of Information Technology (DoIT)
>> Support Response - http://www.umbc.edu/oit
>> Administration 627
>> Office - 410-455-3020
>> Email - kirby at umbc.edu
>>
>>
>>
>>
>
>
>
> -- 
> Best regards, Ruslan.

Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/oit
Administration 627
Office - 410-455-3020
Email - kirby at umbc.edu






More information about the rt-users mailing list