[rt-users] Fulltext search in RT4

Gary Holmes linedancer at gmail.com
Mon May 23 11:05:17 EDT 2011


Alex, Emmanuel:

Thanks for the heads up. Is working again, will wait for 4.0.1 for the
indexed version (we've about 2000 tickets so it isn't too painful right now
without it).

Regards,
Gary

On 23 May 2011 15:11, Alex Vandiver <alexmv at bestpractical.com> wrote:

> On Mon, 2011-05-23 at 14:45 +0100, Gary Holmes wrote:
> > Only thing that does not seem to work any more is searching for
> > tickets by looking for words in the body of messages. In 3.8 we used
> > "fulltext:word" to search. This returns nothing in RT4. Is there
> > anything equivalent, or have I missed something?
>
> As Emmanuel notes, you need to:
>
>        Set( %FullTextSearch,
>          Enable => 1
>        );
>
> ...to enable the 3.8 unindexed FTS functionality.  This became disabled
> by default in 4.0 because of the performance implications of the search
> on most large deployments.  If you want indexed FTS, we suggest you wait
> for 4.0.1, as it contains a number of critical bugfixes and
> documentation updates in this codepath.
>  - Alex
>
>
>
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