[rt-users] SLA extension - over time zones

[andrew waterson]

Hi all,

 

I am new to RT and trying to setup the SLA extension over both GMT and EST.
Is there any way to setup this extension to have two separate business hours
one for GMT and another for EST?

 

Thanks in advance

 

Andrew

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110524/13a11a8a/attachment.htm>