[rt-users] Attaching original email to AdminCC Notification Message

[Paul Fincher]

   When a ticket is created I would like to have the original message from
the User (requestor), including message headers, attached to the message
notifying the AdminCCs of the new ticket.   Currently the body is attached
via {$Transaction->Content()} but not the email header information.  Does
anyone know if this is possible?  

 

Thanks in advance,

Paul

This e-mail may contain Green Hills Software Proprietary and Confidential
information, and is intended only for the named recipient(s) above. If you
have received this message in error, or are not a named recipient(s), you
are hereby notified that any dissemination, distribution or copying of this
e-mail is strictly prohibited.  If you have received this message in error,
please immediately notify the sender by return e-mail and delete this e-mail
message from your computer.  Thank you.

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110524/29e784c5/attachment.htm>