[rt-users] Creating Child ticket in other queue

[Kyle Thomas]

Disregard 

 

Got this working

 

Thanks for your help! 

 

 

 

 

Kyle Thomas

 

  _____  

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kyle Thomas
Sent: Tuesday, May 24, 2011 12:11 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Creating Child ticket in other queue

 

Ok its installed and received no errors on installation but yet I don't see
extra controls under the links block. I can of course create another ticket
but only within the same queue again 

 

I am running 4.0.0 

 

Links <http://dev-rt.avalontel.com/Ticket/ModifyLinks.html?id=47>  


Depends
<http://dev-rt.avalontel.com/Search/Results.html?Query=DependedOnBy%20%3D%20
47>  on : (Create
<http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&Depen
dsOn-new=47> ) 

 


Depended
<http://dev-rt.avalontel.com/Search/Results.html?Query=DependsOn%20%3D%2047>
on by : (Create
<http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&new-D
ependsOn=47> ) 

 


Parents
<http://dev-rt.avalontel.com/Search/Results.html?Query=HasMember%20%3D%2047>
: (Create
<http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&Membe
rOf-new=47> ) 

 


Children
<http://dev-rt.avalontel.com/Search/Results.html?Query=MemberOf%20%3D%2047>
: (Create
<http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&new-M
emberOf=47> ) 

 


Refers
<http://dev-rt.avalontel.com/Search/Results.html?Query=ReferredToBy%20%3D%20
47>  to : (Create
<http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&Refer
sTo-new=47> ) 

 


Referred
<http://dev-rt.avalontel.com/Search/Results.html?Query=RefersTo%20%3D%2047>
to by : (Create
<http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&new-R
efersTo=50%2047> ) 

 

 

 

 

 

 

Kyle

 

 

 

 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, May 24, 2011 10:18 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Creating Child ticket in other queue

 

On Tue, May 24, 2011 at 09:01:11AM -0400, Kyle Thomas wrote:

> How do I apply it .. I am really new to RT 

 

Start with the README file

 

http://cpansearch.perl.org/src/RUZ/RT-Extension-SpawnLinkedTicketInQueue-0.0
5/README

 

> 

> -----Original Message-----

> From: rt-users-bounces at lists.bestpractical.com

> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Emmanuel

> Lacour

> Sent: Tuesday, May 24, 2011 8:53 AM

> To: rt-users at lists.bestpractical.com

> Subject: Re: [rt-users] Creating Child ticket in other queue

> 

> On Tue, May 24, 2011 at 08:31:37AM -0400, Kyle Thomas wrote:

> > Ok I have searched extensively about how to create a child ticket in a

> > different queue then the parent and I have found that ...

> > 

> 

> just use the following extension:

> 

> http://search.cpan.org/dist/RT-Extension-SpawnLinkedTicketInQueue/

> 

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