[rt-users] Sending attachments as links

[Yan Seiner]

We're using RT to manage construction jobs.  Right now, every time someone
adds an attachment, RT generates an email with the attachment to the
AdminCCs.  This is giving us headaches; some of our attachments are 20MB
and this gives email systems fits.

Is it possible to change the template to send the body of the message, and
replace the attachments with links to them?  Or, failing that, just
replace the attachment with a text string telling the recipient to look at
the ticket?


-- 
My daughter is racing a triathlon to raise money for her swim club.  Want
to help?

http://akari.seiner.com