[rt-users] Sending attachments as links

[Ruslan Zakirov]

http://requesttracker.wikia.com/wiki/AddAttachmentLinksToMail

On Wed, May 25, 2011 at 1:30 AM, Yan Seiner <yan at seiner.com> wrote:
> We're using RT to manage construction jobs.  Right now, every time someone
> adds an attachment, RT generates an email with the attachment to the
> AdminCCs.  This is giving us headaches; some of our attachments are 20MB
> and this gives email systems fits.
>
> Is it possible to change the template to send the body of the message, and
> replace the attachments with links to them?  Or, failing that, just
> replace the attachment with a text string telling the recipient to look at
> the ticket?
>
>
> --
> My daughter is racing a triathlon to raise money for her swim club.  Want
> to help?
>
> http://akari.seiner.com
>
>
>



-- 
Best regards, Ruslan.