[rt-users] Sending attachments as links

Yan Seiner yan at seiner.com
Tue May 24 19:26:30 EDT 2011


I did that.  I now get the links but I still get the attachments.

>From the docs, Transaction->content should only attach the mime/text part.
 When I take that out, I get no text but I still get the attachments. 
What is attaching the attachemnts?

3.8.10

On Tue, May 24, 2011 2:48 pm, Ruslan Zakirov wrote:
> http://requesttracker.wikia.com/wiki/AddAttachmentLinksToMail
>
> On Wed, May 25, 2011 at 1:30 AM, Yan Seiner <yan at seiner.com> wrote:
>> We're using RT to manage construction jobs.  Right now, every time
>> someone
>> adds an attachment, RT generates an email with the attachment to the
>> AdminCCs.  This is giving us headaches; some of our attachments are 20MB
>> and this gives email systems fits.
>>
>> Is it possible to change the template to send the body of the message,
>> and
>> replace the attachments with links to them?  Or, failing that, just
>> replace the attachment with a text string telling the recipient to look
>> at
>> the ticket?
>>
>>
>> --
>> My daughter is racing a triathlon to raise money for her swim club.
>>  Want
>> to help?
>>
>> http://akari.seiner.com
>>
>>
>>
>
>
>
> --
> Best regards, Ruslan.
>
> !DSPAM:4ddc2f06299341804284693!
>
>


-- 
My daughter is racing a triathlon to raise money for her swim club.  Want
to help?

http://akari.seiner.com





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