[rt-users] Records RT - Doubt

Felipe Agnelli Barbosa no.molas at gmail.com
Wed May 25 13:15:57 EDT 2011


Okay, I'll check that.
Enjoying a little more, it is possible for SQL?,
I was thinking of doing some SQL queries and build a Python script showing
statistics.


Felipe
BR

2011/5/25 Ruslan Zakirov <ruz at bestpractical.com>

> Hi,
>
> Search for tickets, open page with results, use actions at the top right
> corner.
>
> On Wed, May 25, 2011 at 8:57 PM, Felipe Agnelli Barbosa
> <no.molas at gmail.com> wrote:
> > Hello Ruslan Zakirov,
> >
> > Thank you for your attention, so I wanted something more specific, how I
> can
> > export in CSV?
> > And, by chance, someone already has some ready to excel?
> > Outside CSV has some other way?
> >
> > Thanks again,
> >
> > Felipe
> > BR
> >
> > 2011/5/25 Ruslan Zakirov <ruz at bestpractical.com>
> >>
> >> Hi,
> >>
> >> Take look at charts, saved searches and dashboards. If it's not
> >> enough, people often use csv export and excel to produce reports.
> >>
> >> On Wed, May 25, 2011 at 8:16 PM, Felipe Agnelli Barbosa
> >> <no.molas at gmail.com> wrote:
> >> > Dear,
> >> >
> >> > Not sure this is the place, but wanted help to generate some reports
> >> > relating to RT in a MySQL database.
> >> >
> >> > I wonder if they already have a tool ready for customization of
> reports,
> >> > or
> >> > if I have to do this via sql queries.
> >> >
> >> > Thank you in advance,
> >> >
> >> > Felipe
> >> > BR
> >> >
> >> > --
> >> > " A dúvida é o principio da sabedoria "
> >> >
> >> >
> >> >
> >>
> >>
> >>
> >> --
> >> Best regards, Ruslan.
> >
> >
> >
> > --
> > " A dúvida é o principio da sabedoria "
> >
> >
> >
>
>
>
> --
> Best regards, Ruslan.
>



-- 
" A dúvida é o principio da sabedoria "
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