[rt-users] Records RT - Doubt

[Ruslan Zakirov]

On Wed, May 25, 2011 at 9:15 PM, Felipe Agnelli Barbosa
<no.molas at gmail.com> wrote:
> Okay, I'll check that.
> Enjoying a little more, it is possible for SQL?,
> I was thinking of doing some SQL queries and build a Python script showing
> statistics.

Sure, who will stop you from SQLing DB on your server?

> Felipe
> BR
>
> 2011/5/25 Ruslan Zakirov <ruz at bestpractical.com>
>>
>> Hi,
>>
>> Search for tickets, open page with results, use actions at the top right
>> corner.
>>
>> On Wed, May 25, 2011 at 8:57 PM, Felipe Agnelli Barbosa
>> <no.molas at gmail.com> wrote:
>> > Hello Ruslan Zakirov,
>> >
>> > Thank you for your attention, so I wanted something more specific, how I
>> > can
>> > export in CSV?
>> > And, by chance, someone already has some ready to excel?
>> > Outside CSV has some other way?
>> >
>> > Thanks again,
>> >
>> > Felipe
>> > BR
>> >
>> > 2011/5/25 Ruslan Zakirov <ruz at bestpractical.com>
>> >>
>> >> Hi,
>> >>
>> >> Take look at charts, saved searches and dashboards. If it's not
>> >> enough, people often use csv export and excel to produce reports.
>> >>
>> >> On Wed, May 25, 2011 at 8:16 PM, Felipe Agnelli Barbosa
>> >> <no.molas at gmail.com> wrote:
>> >> > Dear,
>> >> >
>> >> > Not sure this is the place, but wanted help to generate some reports
>> >> > relating to RT in a MySQL database.
>> >> >
>> >> > I wonder if they already have a tool ready for customization of
>> >> > reports,
>> >> > or
>> >> > if I have to do this via sql queries.
>> >> >
>> >> > Thank you in advance,
>> >> >
>> >> > Felipe
>> >> > BR
>> >> >
>> >> > --
>> >> > " A dúvida é o principio da sabedoria "
>> >> >
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> Best regards, Ruslan.
>> >
>> >
>> >
>> > --
>> > " A dúvida é o principio da sabedoria "
>> >
>> >
>> >
>>
>>
>>
>> --
>> Best regards, Ruslan.
>
>
>
> --
> " A dúvida é o principio da sabedoria "
>
>
>



-- 
Best regards, Ruslan.