[rt-users] Records RT - Doubt

[Felipe Agnelli Barbosa]

I have a copy of the database, and I'll test it.

2011/5/25 Ruslan Zakirov <ruz at bestpractical.com>

> On Wed, May 25, 2011 at 9:15 PM, Felipe Agnelli Barbosa
> <no.molas at gmail.com> wrote:
> > Okay, I'll check that.
> > Enjoying a little more, it is possible for SQL?,
> > I was thinking of doing some SQL queries and build a Python script
> showing
> > statistics.
>
> Sure, who will stop you from SQLing DB on your server?
>
> > Felipe
> > BR
> >
> > 2011/5/25 Ruslan Zakirov <ruz at bestpractical.com>
> >>
> >> Hi,
> >>
> >> Search for tickets, open page with results, use actions at the top right
> >> corner.
> >>
> >> On Wed, May 25, 2011 at 8:57 PM, Felipe Agnelli Barbosa
> >> <no.molas at gmail.com> wrote:
> >> > Hello Ruslan Zakirov,
> >> >
> >> > Thank you for your attention, so I wanted something more specific, how
> I
> >> > can
> >> > export in CSV?
> >> > And, by chance, someone already has some ready to excel?
> >> > Outside CSV has some other way?
> >> >
> >> > Thanks again,
> >> >
> >> > Felipe
> >> > BR
> >> >
> >> > 2011/5/25 Ruslan Zakirov <ruz at bestpractical.com>
> >> >>
> >> >> Hi,
> >> >>
> >> >> Take look at charts, saved searches and dashboards. If it's not
> >> >> enough, people often use csv export and excel to produce reports.
> >> >>
> >> >> On Wed, May 25, 2011 at 8:16 PM, Felipe Agnelli Barbosa
> >> >> <no.molas at gmail.com> wrote:
> >> >> > Dear,
> >> >> >
> >> >> > Not sure this is the place, but wanted help to generate some
> reports
> >> >> > relating to RT in a MySQL database.
> >> >> >
> >> >> > I wonder if they already have a tool ready for customization of
> >> >> > reports,
> >> >> > or
> >> >> > if I have to do this via sql queries.
> >> >> >
> >> >> > Thank you in advance,
> >> >> >
> >> >> > Felipe
> >> >> > BR
> >> >> >
> >> >> > --
> >> >> > " A dúvida é o principio da sabedoria "
> >> >> >
> >> >> >
> >> >> >
> >> >>
> >> >>
> >> >>
> >> >> --
> >> >> Best regards, Ruslan.
> >> >
> >> >
> >> >
> >> > --
> >> > " A dúvida é o principio da sabedoria "
> >> >
> >> >
> >> >
> >>
> >>
> >>
> >> --
> >> Best regards, Ruslan.
> >
> >
> >
> > --
> > " A dúvida é o principio da sabedoria "
> >
> >
> >
>
>
>
> --
> Best regards, Ruslan.
>



-- 
" A dúvida é o principio da sabedoria "
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110525/d3006b07/attachment.htm>