[rt-users] Send email from within RT
Kenneth Crocker
kfcrocker at lbl.gov
Wed May 25 15:01:46 EDT 2011
Yan,
Why not just use the "Notify Others" method? You can always create a Custom
Field to hold those addressee's and then have the template add those
addressees from the CF to the template. I do that a lot.
Kenn
LBNL
On Tue, May 24, 2011 at 9:29 AM, Yan Seiner <yan at seiner.com> wrote:
>
> On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote:
> >
> >
> >
> > On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote:
> >> We often find ourselves in a position where we need to send email to
> >> peopl
> >> who are not necessarily CCs or AdminCC. Typically this might be outside
> >> parties who review a project we're tracking.
> >>
> >
> > I'd recommend using a comment and filling in the one-time-cc field.
>
>
> OK, that makes sense. Is there some way to get autocomplete or a
> click-fill for the email addresses? Or, better yet, to get Outlook
> address book access from RT?
>
> --Yan
>
>
> --
> My daughter is racing a triathlon to raise money for her swim club. Want
> to help?
>
> http://akari.seiner.com
>
>
>
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