[rt-users] command by mail

[Albert Shih]

 Le 26/05/2011 à 22:47:00+0200, Albert Shih a écrit
> Hi all.
> 
> The package commandbyemail don't work well for us. 
> 
> Sometime it's don't do what he suppose to do. For example when I put 
> 
> AddCC: some.one at somewhere.
> 
> sometime RT don't add the address as CC. Sometime he does. 
> 

forget to say : This is the log message : 

	Error message: Could not find or create that user (/usr/local/share/rt38/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:696)

But when I go to web interface I can add manually the user as CC.

I use 

	RT::Authen::ExternalAuth

too.

Regards.

JAS
-- 
Albert SHIH
DIO batiment 15
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