[rt-users] command by mail

[Albert Shih]

 Le 26/05/2011 à 14:22:16-0700, Kenneth Crocker a écrit
> Albert,

Thanks for you help

Well it's not working. But now I find more stability. 

If I put

	AddCC: email_address

and email_address is already in the RT it's working. 

But if the email_address is not in RT it's not working. 


> 
> Sounds to me that you haven't set your configuration to automatically add a
> user:
> 
> 
> Set($AutoCreate, [Privileged , 0]);
> 
> 
> This setting allows RT to automatically add a user that was not already on the
> DB (your error message) as an "UnPrivileged" user. Change the 0 to 1 if you
> want them to be "Privileged".

I just try this it's change nothing. 

thanks for you help

Regards.

JAS
-- 
Albert SHIH
DIO batiment 15
Observatoire de Paris Meudon
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jeu 26 mai 2011 23:45:32 CEST