[rt-users] command by mail

[Albert Shih]

 Le 27/05/2011 à 00:14:10+0200, Albert Shih a écrit
>  Le 26/05/2011 à 18:05:12-0400, Kevin Falcone a écrit
> > On Thu, May 26, 2011 at 11:51:13PM +0200, Albert Shih wrote:
> > >  Le 26/05/2011 à 14:22:16-0700, Kenneth Crocker a écrit
> > > If I put
> > > 
> > > 	AddCC: email_address
> > > 
> > > and email_address is already in the RT it's working. 
> > > 
> > > But if the email_address is not in RT it's not working. 
> > 
> > Please report this to the Extension's queue on rt.cpan.org now that
> > you've identified the cause.
> > 
> 
> In fact it's my bad. 
> 
> Everything work fine. 
> 
> It's just me make a bad config. 
> 
> In fact I make a misunderstanding of 
> 
> 	# If this is set to 1, then users should be autocreated by RT
> 	# as internal users if they fail to authenticate from an
> 	# external service.
> 	Set($AutoCreateNonExternalUsers,    0);
> 
> the terme «internal». I think that's mean ... in RT not in my ldap base. 
> 
> So I change this variable to 1 and that's why the RT-CommandByMail don't
			    to 0.....(default config)

I need vacation.... :-(

Regards.

JAS

-- 
Albert SHIH
DIO batiment 15
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