[rt-users] command by mail

[Kenneth Crocker]

Albert,

Isn't that supposed to be "AddCc"? 1 large "C" and 1 small one?

Kenn
LBNL

On Thu, May 26, 2011 at 2:51 PM, Albert Shih <Albert.Shih at obspm.fr> wrote:

>  Le 26/05/2011 à 14:22:16-0700, Kenneth Crocker a écrit
> > Albert,
>
> Thanks for you help
>
> Well it's not working. But now I find more stability.
>
> If I put
>
>        AddCC: email_address
>
> and email_address is already in the RT it's working.
>
> But if the email_address is not in RT it's not working.
>
>
> >
> > Sounds to me that you haven't set your configuration to automatically add
> a
> > user:
> >
> >
> > Set($AutoCreate, [Privileged , 0]);
> >
> >
> > This setting allows RT to automatically add a user that was not already
> on the
> > DB (your error message) as an "UnPrivileged" user. Change the 0 to 1 if
> you
> > want them to be "Privileged".
>
> I just try this it's change nothing.
>
> thanks for you help
>
> Regards.
>
> JAS
> --
> Albert SHIH
> DIO batiment 15
> Observatoire de Paris Meudon
> 5 Place Jules Janssen
> 92195 Meudon Cedex
> Téléphone : 01 45 07 76 26/06 86 69 95 71
> Heure local/Local time:
> jeu 26 mai 2011 23:45:32 CEST
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110526/56941ce2/attachment.htm>