[rt-users] rt4.0: anonymous hash error on apache startup

[Ruslan Zakirov]

On Mon, May 30, 2011 at 1:43 PM, Daniel G. Rohan
<d-rohan at northwestern.edu> wrote:
>
> On May 29, 2011, at 7:21 PM, Bill Cole wrote:
>
>> Ruslan Zakirov wrote, On 5/28/11 1:46 PM:
>>> Hello,
>>>
>>> Problem is in your config file. Somewhere you set a hash option
>>> (key-value pairs), but misses key or value and number of elements in
>>> assignment is odd.
>>
>> A very likely cause of this is the ChartFont setting. It changed from a
>> scalar in RT3 to a hash in RT4, so the config 'Set' command for RT3 will
>> generate that specific error.
>
> Thank you Ruslan and Bill.  Bill, you were right on the money-- as soon as I commented out that setting (it was undefined anyway), the error disappeared.

You probably have copy of default settings from some version of
RT_Config.pm in RT_SiteConfig.pm then. It's bad practice that leads to
such problems. Review your site config and leave only those that
differs from defaults.

>
> Much appreciation.
>
> Dan Rohan



-- 
Best regards, Ruslan.