[rt-users] rt4.0: anonymous hash error on apache startup

[Kevin Falcone]

On Sun, May 29, 2011 at 12:21:10PM -0400, Bill Cole wrote:
> Ruslan Zakirov wrote, On 5/28/11 1:46 PM:
> >Hello,
> >
> >Problem is in your config file. Somewhere you set a hash option
> >(key-value pairs), but misses key or value and number of elements in
> >assignment is odd.
> 
> A very likely cause of this is the ChartFont setting. It changed
> from a scalar in RT3 to a hash in RT4, so the config 'Set' command
> for RT3 will generate that specific error.

This actually changed between 3.8.7 and 3.8.8
There are notes about it in docs/UPGRADING-3.8

As Ruslan notes later in the thread, if you aren't customizing the
setting, you really shouldn't copy settings from RT_Config.pm to
RT_SiteConfig.pm.  You especially shouldn't just copy everything over.

-kevin

> >On Sat, May 28, 2011 at 2:15 PM, Daniel G. Rohan
> ><d-rohan at northwestern.edu>  wrote:
> >>Hello everyone,
> >>
> >>We've recently upgraded to 4.0.0 and whenever we start up our apache (using mod_perl), we get the following errors:
> >>
> >>Starting httpd: Odd number of elements in anonymous hash at /opt/rt4/sbin/../lib/RT/Config.pm line 861.
> >>Use of uninitialized value in anonymous hash ({}) at /opt/rt4/sbin/../lib/RT/Config.pm line 861.
> >>Odd number of elements in hash assignment at /opt/rt4/sbin/../lib/RT/Config.pm line 862.
> >>Use of uninitialized value in list assignment at /opt/rt4/sbin/../lib/RT/Config.pm line 862.
> >>
> >>This seems to reference this subroutine in /opt/rt4//lib/RT/Config.pm
> >>
> >>sub Set {
> >>    my ( $self, $name ) = ( shift, shift );
> >>
> >>    my $old = $OPTIONS{$name};
> >>    my $type = $META{$name}->{'Type'} || 'SCALAR';
> >>    if ( $type eq 'ARRAY' ) {
> >>        $OPTIONS{$name} = [@_];
> >>        { no warnings 'once'; no strict 'refs'; @{"RT::$name"} = (@_); }
> >>    } elsif ( $type eq 'HASH' ) {
> >>        $OPTIONS{$name} = {@_};
> >>        { no warnings 'once'; no strict 'refs'; %{"RT::$name"} = (@_); }
> >>    } else {
> >>        $OPTIONS{$name} = shift;
> >>        {no warnings 'once'; no strict 'refs'; ${"RT::$name"} = $OPTIONS{$name}; }
> >>    }
> >>    $META{$name}->{'Type'} = $type;
> >>    return $self->_ReturnValue( $old, $type );
> >>}
> >>
> >>
> >>Apache starts up fine, and RT seems to be working, but this is concerning to us. Any suggestions or insight into what might be the issue?
> >>
> >>Thanks,
> >>
> >>Dan Rohan
> >
> >
> >
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