[rt-users] RT 3.6 to RT4 upgrade with Oracle

[Jean-Philippe Houde]

Hi,

My client is currently using RT 3.6.4 on Oracle 11g. We are looking into
upgrading to RT 4.0.0. According to the documentation, a fresh install
should be pretty simple. However, there is no instruction on upgrading when
using Oracle. Does that mean nothing special needs to be done?

>From the README, we can see the following:

If you are using MySQL, please read the instructions in
docs/UPGRADING.mysql as well to ensure that you do not corrupt
existing data.

We would expect the same kind of document for Oracle. There is none.

Can someone point us to the right direction or give us some information.

Thanks,

J-P