[rt-users] RT 3.6 to RT4 upgrade with Oracle

[Kevin Falcone]

On Mon, May 30, 2011 at 04:21:11PM -0400, Jean-Philippe Houde wrote:
> My client is currently using RT 3.6.4 on Oracle 11g. We are looking into
> upgrading to RT 4.0.0. According to the documentation, a fresh install
> should be pretty simple. However, there is no instruction on upgrading when
> using Oracle. Does that mean nothing special needs to be done?
> 
> From the README, we can see the following:
> 
> If you are using MySQL, please read the instructions in
> docs/UPGRADING.mysql as well to ensure that you do not corrupt
> existing data.
> 
> We would expect the same kind of document for Oracle. There is none.

There also isn't a separate document for Postgres.
MySQL has a number of special steps required that aren't needed for
Oracle or Pg.  You should review docs/UPGRADING-3.6 3.8 and 4.0 along
with the README.  All the upgrading instructions are there.

You may also want to test 4.0.1rc1 since it includes a number of
bugfixes for issues discovered in 4.0.0.

-kevin
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