[rt-users] Adding users

Stuart Browne stuart.browne at ausregistry.com.au
Sun Nov 6 19:45:08 EST 2011

That would probably be in Principals, with the 'Disabled' field set to '0'.

That being said, you should probably use the API to create users en-masse.  It would avoid minor problems like this.


From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jim T
Sent: Monday, 7 November 2011 11:11 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Adding users


I have to add about 80 users to RT. These will be unprivileged users that will use the SelfService link to create tickets. I have succesfully imported the users directly into MySQL on a test system with phpMyAdmin. However I can't find where to "Allow this user to access RT" in any of the db fields. Does anybody know how I can achieve this?

Regards, Jim
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