[rt-users] Adding users

Jim T jimmers.inbox at gmail.com
Sun Nov 6 20:44:44 EST 2011


Hi Stuart,

Thanks for the reply, I'd just managed to figure it it out. Never used the
API, but sounds like I should should. Can you offer any pointers?

Regards, Jim

On Mon, Nov 7, 2011 at 12:45 AM, Stuart Browne <
stuart.browne at ausregistry.com.au> wrote:

> That would probably be in Principals, with the 'Disabled' field set to '0'.
> ****
>
> ** **
>
> That being said, you should probably use the API to create users
> en-masse.  It would avoid minor problems like this.****
>
> ** **
>
> Stuart****
>
> ** **
>
> *From:* rt-users-bounces at lists.bestpractical.com [mailto:
> rt-users-bounces at lists.bestpractical.com] *On Behalf Of *Jim T
> *Sent:* Monday, 7 November 2011 11:11 AM
> *To:* rt-users at lists.bestpractical.com
> *Subject:* [rt-users] Adding users****
>
> ** **
>
> Hello,
>
> I have to add about 80 users to RT. These will be unprivileged users that
> will use the SelfService link to create tickets. I have succesfully
> imported the users directly into MySQL on a test system with phpMyAdmin.
> However I can't find where to "Allow this user to access RT" in any of the
> db fields. Does anybody know how I can achieve this?
>
> Regards, Jim****
>
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