[rt-users] Adding users

Thomas Sibley trs at bestpractical.com
Mon Nov 7 10:36:53 EST 2011

On 11/07/2011 10:31 AM, Izz Abdullah wrote:
> I want to remove them because somehow, they ended up with really odd
> permissions which enable them as privileged.  I can't see this via
> the UI, but it is confirmed when I look at the schema in mysql.  So
> it has been decided to remove them.  I have tried the Shredder and
> even after doing that, the user still exists.  The old database was
> duct taped so much I am unsure of why some things happen the way they
> do, but they do.  I'm just the cleaner. =)

It sounds like they were added improperly the first time, however they
were imported.  Have you looked at the individual admin user pages at
"Let this user be granted rights" checkbox?

Shredder reports success even though the user still exists?  Can you
send details?


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