[rt-users] Custom search based on full months

Scott Benson sbenson at a-1networks.com
Mon Nov 7 14:08:48 EST 2011

Thank you for your response Kevin. I am not seeing anything that looks 
like it might help me out. What I am looking for is a custom search that 
is based on the "current" month by name/number. I don't care about the 
month as "-30 day". I just want something available to have a select 
that shows "this month" and "last month" so customers can see their 
queue and what was worked on during a certain billing cycle. Is this 
even possible?

Scott Benson
System Administrator | A1 Networks
Voice: 707-703-1043

For support issues please email support at a-1networks.com or call 707-703-1050

On 11/3/11 10:12 AM, Kevin Falcone wrote:
> On Thu, Nov 03, 2011 at 09:20:14AM -0700, Scott Benson wrote:
>> I am looking to use RT's ticket search feature to show tickets that
>> were created "this month", ie November 1st - November 30th. Also
>> another search for "last month".  we don't want anything that is -
>> 30 day or - 1 month.   We're trying to setup a dashboard that shows
>> customers what is being worked on this month, and what was worked on
>> last month.  btw this is in RT 3.8.8.  Thanks in advance.
> Those are all parsed by Time::ParseDate, so anything it can handle we
> can use:
> https://metacpan.org/module/Time::ParseDate
> -kevin
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