[rt-users] Custom search based on full months

[Ruslan Zakirov]

Patch module mentioned by Kevin.

Regards, Ruslan. From phone.
07.11.2011 22:09 пользователь "Scott Benson" <sbenson at a-1networks.com>
написал:

> Thank you for your response Kevin. I am not seeing anything that looks
> like it might help me out. What I am looking for is a custom search that is
> based on the "current" month by name/number. I don't care about the month
> as "-30 day". I just want something available to have a select that shows
> "this month" and "last month" so customers can see their queue and what was
> worked on during a certain billing cycle. Is this even possible?
>
> --
> Scott Benson
> System Administrator | A1 Networks
> Voice: 707-703-1043
>
> For support issues please email support at a-1networks.com or call
> 707-703-1050
>
>
> On 11/3/11 10:12 AM, Kevin Falcone wrote:
>
>> On Thu, Nov 03, 2011 at 09:20:14AM -0700, Scott Benson wrote:
>>
>>> I am looking to use RT's ticket search feature to show tickets that
>>> were created "this month", ie November 1st - November 30th. Also
>>> another search for "last month".  we don't want anything that is -
>>> 30 day or - 1 month.   We're trying to setup a dashboard that shows
>>> customers what is being worked on this month, and what was worked on
>>> last month.  btw this is in RT 3.8.8.  Thanks in advance.
>>>
>> Those are all parsed by Time::ParseDate, so anything it can handle we
>> can use:
>> https://metacpan.org/module/**Time::ParseDate<https://metacpan.org/module/Time::ParseDate>
>>
>> -kevin
>>
>>
>> --------
>> RT Training Sessions (http://bestpractical.com/**services/training.html<http://bestpractical.com/services/training.html>
>> )
>> *  Barcelona, Spain — November 28&  29, 2011
>>
> --------
> RT Training Sessions (http://bestpractical.com/**services/training.html<http://bestpractical.com/services/training.html>
> )
> *  Barcelona, Spain  November 28 & 29, 2011
>
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