[rt-users] Limit upload to compressed files

Ruslan Zakirov ruz at bestpractical.com
Tue Nov 8 15:56:19 EST 2011


Uploads processing is done in multiple places, so it's doable with
several callbacks and custom code.

It's possible to auto archive big files when ticket is created or
updated. I did it once many years ago, but code is not public and I
even don't have access to it.

On Tue, Nov 8, 2011 at 12:23 PM, Michael Polenske
<Michael.Polenske at skm-skyline.de> wrote:
> Good morning,
> we allow our customers to upload files (configuration files, kernel dumps
> etc) to their ticket. Unfortunately not all customers follow the rule and
> compress their uploads, so it can be that they upload a config file with
>>20MB (compressed with standard zip it’s <1MB).
> So big question – can I limit the upload to .zip /.gz/.rar.7z or whatever on
> a easy way ? Any idea ?
> Thanks and best regards,
> Michael
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Barcelona, Spain — November 28 & 29, 2011

Best regards, Ruslan.

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