[rt-users] rt4 response mail sends the template
Kevin Falcone
falcone at bestpractical.com
Thu Nov 10 12:53:10 EST 2011
On Thu, Nov 10, 2011 at 12:16:39PM +0100, Francesc Guasch wrote:
> Hi, I just upgraded to rt4.0.3. When I create a ticket or do a response
> the mail sent contains the template instead the content. Just like :
>
>
> {$Transaction->Content()}
Has someone gone and marked that template as Simple not Perl?
The standard upgrade process flags them all as Perl.
-kevin
> I only see this in the logs:
>
> [Thu Nov 10 11:07:53 2011] [info]:
> <rt-4.0.3-3715-1320923273-345.3433-7-0 at mydomain> #3433/59079 - Scrip
> 7 On Correspond Notify Other Recipients
> (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301
>
> This is a new server. I dumped the rt3 database and followed README
> and UPGRADING.mysql.
>
> Maybe I missed something when I upgraded ? I don't know where to
> start looking at.
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Barcelona, Spain November 28 & 29, 2011
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