[rt-users] Sorting custom fields

[Kenneth Crocker]

Giuseppe,

As far as I know, you can only modify the sequence under "Ticket Custom
Fields" when Configuring a Queue. So that all tickets in the same Queue see
the Cf's in the same sequence. That's about the extent of my knowledge.

Kenn
LBNL

On Mon, Nov 14, 2011 at 9:31 AM, Giuseppe Sollazzo <gsollazz at sgul.ac.uk>wrote:

> **
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> On 14/11/11 17:24, Kenneth Crocker wrote:
> > Giuseppe,
> >
> > Are you talking about hoe the VALUES appear or the way the Fields
> > themselves appear on a ticket page?
>
>
>
> Hi Kenneth,
> the order of the fields themselves.
> I know you can give a sort order for the values within the interface,
> so I was expecting something similar to be available for Fields order.
> The only way to do it seems to be swapping them around.
> Any other possibility?
>
> Thanks,
> Giuseppe
>
> >
> > Kenn LBNL
> >
> > On Thu, Nov 10, 2011 at 6:49 AM, Giuseppe Sollazzo
> > <gsollazz at sgul.ac.uk <mailto:gsollazz at sgul.ac.uk> <gsollazz at sgul.ac.uk>>
> wrote:
> >
> >
> > Hi there, maybe this is stupid but is there a quick way of
> > re-sorting custom fields?
> >
> > Thanks, Giuseppe
> >
>
>
> - --------
>
> RT Training Sessions
> (http://bestpractical.com/services/training.html)
> *  Barcelona, Spain  November 28 & 29, 2011
>
>
>
>
> > -------- RT Training Sessions
> > (http://bestpractical.com/services/training.html) * Barcelona,
> > Spain ? November 28 & 29, 2011
>
>
>
> - --
> ____________________________________
>
> Giuseppe Sollazzo
> Senior Systems Analyst
> Computing Services
> Information Services
> St. George's, University Of London
> Cranmer Terrace
> London SW17 0RE
>
> Email: gsollazz at sgul.ac.uk
> Direct Dial: +44 20 8725 5160
> Fax: +44 20 8725 3583
>
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.10 (GNU/Linux)
> Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/
>
> iQEcBAEBAgAGBQJOwVCDAAoJEAqigArPBfJXAzsH/3fcawXwyosVR9yPP65qky2R
> PpgMozygRBcoJnlh1Ic6cURrcXUfhn+xDYtrtmHzD4W8Uk+bgFWNd7bSx+14/SJy
> I5WmqpLo1Cv79vY2OWDe/DQ1eCxS45lSMk0CtjqbZM0ljWjc00D+oFU+wbBOoska
> 1TJH9lXueZ7ckeuC35v/9tbuZBxQgwfcFk2IRTxQZkuMM2Y5O6pdVp8+y0uXGprC
> ECSsTd8F1LT0ymajsoUUJYM0ymZno0wyTbW0fsTsHjZKsjQxJcqVHo8KZ2SKY+t7
> gP4nXgGgE2yMk5ZXeEudtUdMUAH3waUSCM61oDMgnvKVoB1bWMZWmW9sR/AsXF4=
> =y21q
> -----END PGP SIGNATURE-----
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111114/a294143d/attachment.htm>