[rt-users] External Auth (LDAP) and Mail Attribute

[Kevin Falcone]

On Tue, Nov 15, 2011 at 10:24:50AM -0500, Thomas  Misilo wrote:
>    Is there any special trick other than having:
> 
>           # The mapping of RT attributes on to LDAP attributes
> 
>                             'attr_map'                  =>  {   'Name' => 'cn',
> 
>                                                                 'EmailAddress' => 'mail',
> 
>                                                                 'RealName' => 'displayName',
> 
>    'ExternalAuthId' => 'cn',
> 
>                                                                'Gecos' => 'cn'
> 
>                                                             }
> 
> 
> 
>    In your config to get the email? As it pulls Gecos correctly, but nothing else, Including
>    ExternalAuthId.

As long as those are the right attributes, and you have rights to read
the ldap recpard, it should be fine.

The debug logs list what data is pulled from LDAP so you can confirm.

-kevin
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