[rt-users] External Auth (LDAP) and Mail Attribute

Thomas Misilo misilot at fit.edu
Tue Nov 15 10:24:50 EST 2011


Is there any special trick other than having:

       # The mapping of RT attributes on to LDAP attributes
                         'attr_map'                  =>  {   'Name' => 'cn',
                                                             'EmailAddress' => 'mail',
                                                             'RealName' => 'displayName',
'ExternalAuthId' => 'cn',
                                                            'Gecos' => 'cn'
                                                         }

In your config to get the email? As it pulls Gecos correctly, but nothing else, Including ExternalAuthId.

Thanks for any ideas.

Tom

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