[rt-users] Specify Default Requestor
Thomas Sibley
trs at bestpractical.com
Wed Nov 16 14:34:07 EST 2011
On 11/16/2011 01:35 PM, Thomas Misilo wrote:
> Hello,
>
> Is it possible to set the requestor to the user submitting the ticket by
> default?
>
> As I am trying to use the self service page, but after submitting the
> ticket it doesn’t show up, as there is no requestor set.
The behaviour you want is the default. Your user probably doesn't have
an email address.
Thomas
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