[rt-users] Specify Default Requestor

Thomas Misilo misilot at fit.edu
Wed Nov 16 14:35:35 EST 2011

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Wednesday, November 16, 2011 2:34 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Specify Default Requestor

On 11/16/2011 01:35 PM, Thomas Misilo wrote:
> Hello,
> Is it possible to set the requestor to the user submitting the ticket 
> by default?
> As I am trying to use the self service page, but after submitting the 
> ticket it doesn’t show up, as there is no requestor set.

The behaviour you want is the default.  Your user probably doesn't have an email address.


Thanks, that solved it!


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