[rt-users] How is RT-Extension-CustomField-HideEmptyValues supposed to work?

Jim Lesinski jim.lesinski at gmail.com
Thu Nov 17 08:52:03 EST 2011


Can someone tell me what RT-Extension-CustomField-HideEmptyValues is
supposed to do? I have one drop down that filters values for other ones. I
would have thought that the child drop downs would be hidden as they have
no values until the parent is selected, but that doesn't seem to work the
way I would expect it to.

I attached an image. The ones with Arrows next to them are empty values.
Should they be hidden with this extension or am I misunderstanding what the
extension is supposed to do?

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