[rt-users] make upgrade-database fails

Jared Griffith jared.b.griffith at gmail.com
Thu Nov 17 16:31:17 EST 2011

Apparently this isn't a bug, was wondering if any of you have run into the
following scenario:

I am trying to upgrade from version 3.6.11 to the most recent.  When
running make upgrade-database, it errors out with the following:

DBI connect('dbname=rt3;host=
localhost','rt_user',...) failed: Access denied for user 'rt_user'@'localhost'
(using password: YES) at
/usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 103
Connect Failed Access denied for user 'rt_user'@'localhost' (using
password: YES)
 at /home/jared/rt-4.0.4/sbin/../lib/RT.pm line 165
make: *** [upgrade-database] Error 255

I have verified that I can access the mysql server with the user and
password that I am using, so I am at a loss as to what to do here.

- Thanks for your time
- Jared B. Griffith
- Email - jared.b.griffith at gmail.com
- Cell Phone - 909-653-7814
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