[rt-users] Upgrade from 3.8 - 4 // having password problems

vmos pcbadger at gmail.com
Tue Nov 22 05:33:17 EST 2011

Basically the problem was that I read the instructions for upgrading but
missed the step in the readme that was needed to upgrade the database

make upgrade-database

vmos wrote:
> Hello, I'm building a new instance of RT to replace our old server. The
> old one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu 10.04
> When I import the database I can login ok and do this and that. When I
> come back later or logout, I can't log back in.
> If I open up the DB on the old server, I can take the password string from
> my user and paste it in to the new DB. Then I can login for one more
> session.
> As I understand it, RT4 re-encrypts the password for every session (it
> sticks !sha512! in front of it in the DB) but I'm obviously missing
> something somewhere as it can't read these passwords that it's encrypted.
> Can anyone point me in the right direction?

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