[rt-users] Query / Report worked time

Mayk Backus backus at nlcom.nl
Tue Nov 22 17:22:37 EST 2011

As a follow-up to myself, i've found something called..

Following the instructions, getting it to run on a 4.0.2 install , i
borks on the following.. Can someone shed any light on this ?

Error during compilation of
/opt/rt4/local/html/Tools/Reports/TimeWorkedReport.html: syntax error at
/opt/rt4/local/html/Tools/Reports/TimeWorkedReport.html line 48, near
")" BEGIN not safe after errors--compilation aborted at
/opt/rt4/local/html/Tools/Reports/TimeWorkedReport.html line 62. Stack:
[/usr/local/share/perl/5.10.1/Plack/Runner.pm:263] [rt-server:231]




On 11/22/11 10:21 PM, Mayk Backus wrote:
> Hi List,
> Is there a way to get a report timeworked a little detailed ?
> For example, show me all tickets that have been worked on today, and
> show the time worked on the tickets today, so not the total worked time
> on a ticket. We have tickets that span a couple of days, so i'm
> interested in reporting today's worked time.
> Can this be done with a query ?
> Thank you for your time.
> Reagards,
> Mayk
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Barcelona, Spain  November 28 & 29, 2011
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