[rt-users] rt-4.0.4 search non latin character problem

Kevin Falcone falcone at bestpractical.com
Wed Nov 23 14:52:41 EST 2011

On Tue, Nov 22, 2011 at 06:01:57PM +0200, haroun at lttnet.net wrote:
> Kevin Falcone wrote:
> >On Tue, Nov 22, 2011 at 02:55:33PM +0200, haroun at lttnet.net wrote:
> >>I installed new rt-4.0.4 but i faced problem with search non latin
> >>character like arabic words, it is ok with english words, i have old
> >>RT-3.8.1 I can search Arabic words with it
> >>and also I tested rt-4.0.0 & rt-4.0.2 and I faced the same problem,
> >>I ask if any one know how can I fix this issue or what should I do
> >>to trace it.
> >
> >What database, what form of searching have you enabled (indexed full
> >text, non-indexed full text) or is this subject rather than content
> >searching.
> tanks for your reply, my database is is mysql-5.077, and I use the
> default setting for search in /etc/ RT_Config.pm, I faced the
> problem with simple and advanced search
> search example: http://rt.mydomain.com/Search/Simple.html?q=ليبيا

That search only looks at Subjects, not at any body content.
Should it match a subject?  What kind of search are you doing from

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