[rt-users] rt-4.0.4 search non latin character problem

haroun at lttnet.net haroun at lttnet.net
Thu Nov 24 13:46:10 EST 2011


Kevin Falcone wrote:
> On Tue, Nov 22, 2011 at 06:01:57PM +0200, haroun at lttnet.net wrote:
>   
>> Kevin Falcone wrote:
>>     
>>> On Tue, Nov 22, 2011 at 02:55:33PM +0200, haroun at lttnet.net wrote:
>>>       
>>>> I installed new rt-4.0.4 but i faced problem with search non latin
>>>> character like arabic words, it is ok with english words, i have old
>>>> RT-3.8.1 I can search Arabic words with it
>>>> and also I tested rt-4.0.0 & rt-4.0.2 and I faced the same problem,
>>>> I ask if any one know how can I fix this issue or what should I do
>>>> to trace it.
>>>>         
>>> What database, what form of searching have you enabled (indexed full
>>> text, non-indexed full text) or is this subject rather than content
>>> searching.
>>>       
>> tanks for your reply, my database is is mysql-5.077, and I use the
>> default setting for search in /etc/ RT_Config.pm, I faced the
>> problem with simple and advanced search
>> search example: http://rt.mydomain.com/Search/Simple.html?q=ليبيا
>>     
>
> That search only looks at Subjects, not at any body content.
> Should it match a subject?  What kind of search are you doing from
> Advanced?
>
> -kevin
>   
> ------------------------------------------------------------------------
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Barcelona, Spain — November 28 & 29, 2011
Tanks for all, the isse happened with Redhat EL5 but now I tested it 
with CentOS6 it is working fine



-- 
Abdusattar Haroun
Internet Services Dept.
Libya Telecom & Technology
Tel: +218 21 3400020 - Ext. 7134
Email:haroun at lttnet.net
Web: www.ltt.ly





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