[rt-users] Search issue

Mark Fuller mfuller at bandtel.com
Wed Nov 23 14:53:16 EST 2011

I tried that and it did not work


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Sent: Wednesday, November 23, 2011 2:52 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Search issue

On Wed, Nov 23, 2011 at 02:43:57PM -0500, Mark Fuller wrote:
>    If we try to search using the quick search box on the main page we
can not search for a number
>    because rt thinks it has to search for a ticket number. Being an ITSP
we often have phone
>    numbers in the subject line we want to look for and if we could
search from there it would be
>    much easier

Search for "number" instead

The quotes skip the magic id check


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