[rt-users] Permissions question

[Kenneth Crocker]

Mike,

I'm not sure what you mean by "logged in as a GROUP member". You log in as
a User and you are either in a group or you are not.

The thing about saved searches is this; all groups have rights associated
with them, giving members certain rights that pertain to any searches saved
under that group. If you are a member of that group, you will have those
rights.

You should look at what groups you are a member of (go to
Tools->Config->Users->memberships) and then look at what rights are given
to members of those groups.

That'll do for a start.

hope this helps.

Kenn

On Fri, Nov 25, 2011 at 12:19 PM, <mjames at guesswho.com> wrote:

> The next question about permissions. I’ve given my NetOps user group
> global rights to CreateSavedSearch, LoadSavedSearch, ShowSavedSearches, and
> EditSavedSearches. Still, when I log on to RT (4.0.4) as a group member and
> go to Tickets -> New Search and select “NetOps’s Saved Searches” in the
> Privacy dropdown, none of the saved searches show in the Load dropdown. **
> **
>
> ** **
>
> I must be partway there, because under Logged in as mjames -> Settings ->
> Saved Searches, I can see the NetOps saved search. I can’t load it or run
> it from there, however.  What am I missing?****
>
> ** **
>
> Mike****
>
> ** **
>
> *From:* rt-users-bounces at lists.bestpractical.com [mailto:
> rt-users-bounces at lists.bestpractical.com] *On Behalf Of *
> mjames at guesswho.com
> *Sent:* Friday, November 25, 2011 10:29 AM
> *To:* rt-users at lists.bestpractical.com
> *Subject:* Re: [rt-users] Permissions question****
>
> ** **
>
> Thanks, Kenn. That worked.****
>
> ** **
>
> *From:* rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] *On Behalf Of *Kenneth
> Crocker
> *Sent:* Wednesday, November 23, 2011 4:28 PM
> *To:* RT User List
> *Subject:* Re: [rt-users] Permissions question****
>
> ** **
>
> Mike,
>
> The correct navigation would be Tools->Config->Global->Group Rights where
> you then pick a system group, role, or add a User-defined Group.
>
> Kenn****
>
> On Wed, Nov 23, 2011 at 1:17 PM, <mjames at guesswho.com> wrote:****
>
> RT 4.0.4 How do I give a group rights to create/delete/view Saved
> Searches? As root, I went to Tools..Configuration..Groups and selected my
> group. I tried different combinations of Group and User Rights, but still
> the group members can’t see/create/delete Saved Searches.****
>
>  ****
>
> Also, when logged in as a group member, I don’t see the “About Me” item
> under “Logged in as Mike”.  Still wrapping my head around rights in v4.0.x
> ****
>
>  ****
>
> Mike****
>
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Barcelona, Spain — November 28 & 29, 2011****
>
> ** **
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Barcelona, Spain — November 28 & 29, 2011
>
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