[rt-users] UnPrivileged User Option for Reply

Joe Kirby kirby at umbc.edu
Tue Nov 29 13:31:06 EST 2011

I have an end user who has the ability to Reply as Requestor however he also wants to add a cc and although this is an option for Privileged Users it does not appear to be an option for Self Service (Unprivileged Users)

Is there a setting I can adjust or is this the way it is



Joe Kirby ,  Assistant Vice President, Business Systems
Division of Information Technology (DoIT) 
Support Response -   http://www.umbc.edu/oit 
Administration 627
Office - 410-455-3020 
Email - kirby at umbc.edu

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