[rt-users] random error

[Thomas Lau]

We didn't change anything and sometime it happen, we found out some client name is super long, is there have any length limit for graphing?

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________________________________
From: pleh.info at gmail.com <pleh.info at gmail.com>
To: Thomas Lau
Cc: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Wed Nov 30 19:54:34 2011
Subject: Re: [rt-users] random error

Has it always been giving this error? Or is this something that happend after an update/some other change?


-- Bart


Op 30 november 2011 12:49 schreef Thomas Lau <Thomas.Lau at principleone.com<mailto:Thomas.Lau at principleone.com>> het volgende:
It is a command, rerun on shell give same error, but one hour later I we rerun it, it just fine.

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________________________________
From: pleh.info at gmail.com<mailto:pleh.info at gmail.com> <pleh.info at gmail.com<mailto:pleh.info at gmail.com>>
To: Thomas Lau
Cc: rt-users at lists.bestpractical.com<mailto:rt-users at lists.bestpractical.com> <rt-users at lists.bestpractical.com<mailto:rt-users at lists.bestpractical.com>>
Sent: Wed Nov 30 19:48:13 2011
Subject: Re: [rt-users] random error

Hi,

What happens when you manually run one of those commands? (which one is the culprit?) Or does it work as intended when you manually run it?

I assume it's the rt-email-dashboards command, but I'd like to be sure.


-- Bart


Op 30 november 2011 07:15 schreef Thomas Lau <Thomas.Lau at principleone.com<mailto:Thomas.Lau at principleone.com>> het volgende:
Guys, we are having strange random error as following when cronjob run every hour:

[error]: Caught exception: Vertical size too small at /opt/rt4/share/html/Search/Chart line 186.

(/opt/rt4/sbin/../lib/RT/Dashboard/Mailer.pm:117)

Cronjob list:
rt-email-dashboards
rt-clean-sessions --older 7D


google didn’t help, anyone could give me some advice please?


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