[rt-users] Upgrade 3.8.1 -> 4.0.2: Login problem

Kevin Falcone falcone at bestpractical.com
Mon Oct 3 10:12:34 EDT 2011

On Mon, Oct 03, 2011 at 10:29:39AM +1300, Gino Lisignoli wrote:
> Hello
> I'm having login problems with my upgrade from 3.8.1 to 4.0.2.
> I have followed the installation instructions, gotten all the cpan
> packages, configured and built 4.0.2 successfully.
> Then I have run the upgrade,
> /opt/rt4/sbin/rt-setup-database --prompt-for-dba-password --action upgrade
> Cleared the mason cache dir
> etc/upgrade/vulnerable-passwords
> But no existing users can login. If I can manually reset the
> passwords in the pgsql database then I'm not too worried about
> loosing the passwords, but what encoding method do I need to use to
> reset them with.
> Could this be an ldap problem? I tried looking through the logs but
> none are being generated in /opt/rt4/var/log

What are you using to do ldap?
Unless you've configured it, RT doesn't log to /opt/rt4/var/log by

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111003/c54459bf/attachment.sig>

More information about the rt-users mailing list