[rt-users] Cannot login with external auth user via mobile web UI

Gary Greene ggreene at minervanetworks.com
Mon Oct 3 13:35:47 EDT 2011

On 10/3/11 7:11 AM, "Kevin Falcone" <falcone at bestpractical.com> wrote:
> On Fri, Sep 30, 2011 at 02:10:46PM -0700, Gary Greene wrote:
>> I¹ve both Authen::ExternalAuth and Extension::MobileUI installed, however,
>> when I attempt to login via the Web UI on my iPhone with an External
>> account, it will not authenticate me against my AD user.
>> Is this a known issue with the Mobile UI extension? If not, is there
>> anything special I need to do to get auth working for it? (I can login just
>> fine with ExternalAuth and the normal browser UI.)
> You haven't provided versions for RT, RT-Authen-ExternalAuth or
> RT-Extension-MobileUI.
> -kevin

RT 3.8.10, RT-Authen-ExternalAuth 0.09, RT-Extension-MobileUI 1.01

Gary L. Greene, Jr.
Sr. Systems Administrator
IT Operations, Minerva Networks Inc.
Cell: (650) 704-6633
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