[rt-users] Cannot login with external auth user via mobile web UI

Gary Greene ggreene at minervanetworks.com
Tue Oct 4 17:34:26 EDT 2011

On 10/3/11 10:35 AM, "Gary Greene" <ggreene at minervanetworks.com> wrote:
> On 10/3/11 7:11 AM, "Kevin Falcone" <falcone at bestpractical.com> wrote:
>> On Fri, Sep 30, 2011 at 02:10:46PM -0700, Gary Greene wrote:
>>> I¹ve both Authen::ExternalAuth and Extension::MobileUI installed, however,
>>> when I attempt to login via the Web UI on my iPhone with an External
>>> account, it will not authenticate me against my AD user.
>>> Is this a known issue with the Mobile UI extension? If not, is there
>>> anything special I need to do to get auth working for it? (I can login just
>>> fine with ExternalAuth and the normal browser UI.)
>> You haven't provided versions for RT, RT-Authen-ExternalAuth or
>> RT-Extension-MobileUI.
>> -kevin
> RT 3.8.10, RT-Authen-ExternalAuth 0.09, RT-Extension-MobileUI 1.01

Am I the only one running into this issue?

Gary L. Greene, Jr.
Sr. Systems Administrator
IT Operations, Minerva Networks Inc.
Cell: (650) 704-6633
-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 2453 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111004/dff5ed38/attachment.bin>

More information about the rt-users mailing list