[rt-users] Is there a way to assign a default owner of ticket's that are dropped into Queue's?

[Kevin Falcone]

On Mon, Oct 03, 2011 at 12:04:47PM -0700, josh.cole wrote:
> 
> Is there a way to assign a default owner of ticket's that are dropped into
> Queue's?

This is normally accomplished with a Scrip

> Also, is there a way to hide queue's from specific groups?

Don't grant them SeeQueue

-kevin
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