[rt-users] Is there a way to assign a default owner of ticket's that are dropped into Queue's?

[josh.cole]

Is there anyone willing to share a script that would accomplish that? 

I am running RT 4.0. When I Select a Queue and go to Group Rights, I do not
see a SeeQueue option to untick.



Kevin Falcone-2 wrote:
> 
> On Mon, Oct 03, 2011 at 12:04:47PM -0700, josh.cole wrote:
>> 
>> Is there a way to assign a default owner of ticket's that are dropped
>> into
>> Queue's?
> 
> This is normally accomplished with a Scrip
> 
>> Also, is there a way to hide queue's from specific groups?
> 
> Don't grant them SeeQueue
> 
> -kevin
> 
>  
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  San Francisco, CA, USA — October 18 & 19, 2011
> *  Washington DC, USA — October 31 & November 1, 2011
> *  Melbourne VIC, Australia — November 28 & 29, 2011
> *  Barcelona, Spain — November 28 & 29, 2011
> 

-- 
View this message in context: http://old.nabble.com/Is-there-a-way-to-assign-a-default-owner-of-ticket%27s-that-are-dropped-into-Queue%27s--tp32584417p32584877.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.